Being entrepreneurial
means being driven, results-oriented and a confident
decision-maker. While these characteristics are what
got your company off the ground, they can also cause
your company's growth to stall. The greatest weakness
of most entrepreneurs is their inability to let go of
the day-to-day decision-making. Instead of drawing on
the skills and talents of key employees, entrepreneurs
often fall into the minutia mode and make every decision
for every employee.
However, you're time and energy is much better spent
on the strategic success of your company and managing
your team to their own successes. Although not an easy
habit to break, below are five ways to keep you focused
on running your business while empowering your team
to handle the operations:
- Answer your employees' questions with "I
don't know."
If you feel that you're bogged down by having to think
for the entire company, it's probably because you've
trained your team to do so. A common trait of entrepreneurs
is that they always have the answer and are quick
to give direction. As a result, your employees become
accustomed to coming to you every time they have a
question, instead of finding the answer themselves.
Next time one of your employees asks you a question,
tell them, "I don't know. Why don't you look into
it and let me know what you've decided to do." You'll
train them to rely on their own skills and make solid
decisions all day.
- Allow your employees to fail.
You hired your team because you felt they were qualified
professionals who had expertise to offer your company.
However, many entrepreneurs don't allow their team
to exercise this expertise. Instead, you insist that
they run everything by you and you end up making the
final decision. Or, when an employee does make an
independent decision within their area of responsibility
and it goes badly, the entrepreneur often scolds them
so badly they'll never try to make a decision again.
The solution? Handle employees' failed decisions with
calmness and help them come up with a resolution.
This trains them how to make better decisions while
building loyalty to you and the company.
- Play second fiddle to your employees.
Although it is the natural reaction of most entrepreneurs
to be the answer person during meetings with outside
vendors and partners, keep in mind that you are positioning
yourself as the contact person for follow up. In addition
to creating more work for yourself, you're not utilizing
the time and skill of your employees. The next time
you're in a meeting with one of your employees and
an outside consultant, shut up. That's right, keep
your mouth shut to allow your employee to run the
meeting, answer questions and give direction. Of course
you should make sure the employee understands that
they are running the meeting and knows your expectations
in advance of the meeting.
- Give your employees room to breathe.
Entrepreneurs are usually high-energy people who want
to get everything done right now. That includes what
you need or want from your employees. If you find
yourself emailing, calling and constantly interrupting
your employees' throughout the day, you're limiting
their ability to be productive. Instead, set up a
weekly meeting to review the status of projects and
give them the freedom to do their job the rest of
the week. When you do need information from them,
ask if they are available for a quick question or
ask them to stop by your office when they have 15
minutes.
- Reward for good decision-making.
In too many companies, the entrepreneur takes the
credit for every good decision made. You may be saying,
"I should get the credit, I take the heat for every
bad decision." If you want to be a company of one,
then continue this behavior. However, if you want
your employees to make more decisions, free up your
time and run a better business, make your company
successes the result of your team. When a new sales
initiative generates great results, make sure everyone
knows that your Sales Director managed the project
and made the decisions that lead to that success.
You'll not only make the Sales Director a better employee,
you'll encourage the same type of behavior from the
rest of your team.
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